What should I do, if I have any problems with my order?

Modified on Tue, 19 Nov at 4:49 PM

We regret that you have encountered an issue while ordering via our online shop.

If you call us on +43 1 2594636 100, we will be ready to help you. If you are a customer with Kloeckner customer account, do not hesitate to report this to your Kloeckner contact person directly. 

In the meantime we will improve our services to ensure that such errors do not happen again in the future.  

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