I forgot my password. What should I do now?

Modified on Tue, 19 Nov at 11:30 AM

If you have forgotten your password, you can request a reset via email on the Online Shop homepage. To do so, please:

  1. Open the Kloeckner Online Shop: https://shop.kloeckner.at
  2. Click ‘log in’
  3. Within the popup window select the option ‘Forgot password?’
  4. Type in your email address and confirm by clicking on ‘Send e-mail’


  5. Open the email and set a new password

 

Note: The password must contain at least 8 characters, a special character, a number and an upper-case letter.   

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