You have the option to enter several delivery addresses to your profile.
1. Click on "My Account", choose your "Address Book"
2. Proceed with click on the blue button "Add a New Shipping Address".
3. After filling in all the fields provided, save by click on "Save".
Kloeckner Metals Austria delivers also to other neighbouring countries.
Please contact our customer support via mail in order to check if your country is eligible for delivery.
Delivery times depend on the location of your chosen products. You will be given an estimated delivery date while ordering. If you require a specific or an earlier delivery date, please contact our customer service via e-mail or phone:
+43 1 2594636 100 to start organizing a faster shipment according to your needs.
Usually the cut off time is 3pm for next day delivery from your local warehouse. This should be the standard situation, if your ordered product would be provided directly from their local stock.
The unloading (possibly by crane or fork-lift truck) must be guaranteed by the recipient.
Please take into account that the goods must be unloaded from the truck by the customer for insurance reasons. The trucks are not equipped with cranes, lifting platforms or forklifts. The truck driver is not allowed actively to intervene in the unloading process for insurance reasons.