Registration / Account

What is the Contract Portal?
Why do I have to register if I want to use the Contract Portal?
How do I register with the Contract Portal?
How do I login to the Contract Portal?
I cannot login, what should I do?
I forgot my password. What should I do now?

Orders / Call Offs

How can I call off material?
How can I find out if my order is being processed?
Can I have orders delivered to a different delivery address?
How can I complain about a delivery?
There were problems with my order, what can I do?
Will I receive a confirmation for my call offs?


How can I find out when my order will be delivered?
Where can I add a delivery address?


How is the dashboard structured?
How can I change material specifications within a call off?
Can I reorder a single position without setting up a new contract?