Articles in this section

• Where can I find an overview of my orders?
• How can I request an update on the status of my order?
• Can I modify or add items to an existing order if I have forgotten something?
• How can I change my delivery address for a new order?
• What should I do, if I have any problems with my order?
• I would like to complain about the received product. What shall I do?
• What are multiple carts?
• Which documents are available online?
• Why do I get different order confirmations for my online order?