How do I save my password?

To protect your data, you are automatically logged out of the online shop after a certain time of inactivity. To hinder the unauthorized access to your account it is not possible to remain logged in. 

You can however save your password within your browser, allowing you to access our shop quickly and easily. Simply click on ‘log in’ when opening the online shop and your browser remembers your login details.

If more than one person is granted access to the account we advise not to save your password, to protect any personal information.

To save your password within your browser please follow the steps listed below:

Chrome:

1. Open Chrome and click on the symbol consisting of three dots in the top right corner. Upon clicking a drop-down menu will appear, please select ‘Settings’.
   
   
   
   
2. A new window will emerge. Please scroll down until you see ‘Passwords and forms’ and select ‘Manage passwords’.
   
   
   
   
3. A new window offering you to save passwords will appear.
   
   
   

   Make sure the button is switched to blue to insure the functionality is turned on.

4. Now, open the Kloeckner online shop and login using your username and password. A popup in the top right corner will emerge, asking if you would like to save your password.
   
   

   
   Select ‘save’ to permanently save your login credentials for our online shop.

Firefox:

1. Open your browser and select the symbol in the top right corner consisting of three lines. Upon clicking, a drop-down menu will appear. Please select ‘Settings’.
   
   
   
   
2. On your left please choose ‘security and privacy’ and activate the function ‘Ask to save logins and passwords for websites’.
   
   
   
   
3. Now proceed by opening the Kloeckner online shop and login using your credentials. A pop-up window will appear asking for permission to save your password
4. Select ‘save’ to permanently save your login details for the online shop
   
   

Internet explorer:

1. Open your browser and select the gear wheel icon
2. Within the drop-down menu select ‘Internet options’
   
   
   
   
3. A popup window will emerge with a tab labelled "Content"
   Choose "Settings" beneath "AutoComplete"
   
   
   
   
4. Set a tick on ‘Username and password form’ as well as ‘Ask permission before saving passwords’
   
   
   
   
5. Now proceed by opening the Kloeckner online shop and login using your credentials. A pop-up window will appear asking for permission to save your password
   
   
   
   Proceed with "Save"